# Salesforce acquires Cresta

> Full text available in Kazakh

**Published:** November 4, 2026
**Author:** Гульнур Какимжанова
**Source:** Tech-news.kz
**Language:** kk-KZ
**HTML:** https://aiqazaqstan.com/en/articles/salesforce-cresta-kompaniyasyn-satyp-alady

Salesforce has signed an agreement to acquire Cresta, a company that develops AI technologies for customer service. As a result of the deal, Salesforce plans to integrate voice-powered AI agents into its Service Cloud platform,…

> From the original source: **Tech-news.kz**
> [Read full article at Tech-news.kz](https://tech-news.kz/salesforce-cresta-kompaniyasyn-satyp-alady/)

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