How Shield uses OpenAI’s Astra to support IT teams
When someone can’t log in or get online, their IT team often has to put other work on hold. Shield is building Forge to help IT services teams get their customers back to work faster. Its AI agents use Astra to work directly in business software and resolve problems that…
AI Summary & Key Takeaways
- When someone can’t log in or get online, their IT team often has to put other work on hold
- Shield is building Forge to help IT services teams get their customers back to work faster
- Its AI agents use Astra to work directly in business software and resolve problems that…
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