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GeneralOctober 2, 2026

AI hallucinations are making entitled customers even worse

Madison, a server in New York City, greets every table by asking about each diner's allergies. Lately, there have been some close calls. "Sometimes people will tell me they have a shellfish allergy, and I'll come back, and they won't ask me any questions," says Madison, who…

Gaby Del Valle·The Verge — AI
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Key Takeaways
  • 01.Madison, a server in New York City, greets every table by asking about each diner's allergies
  • 02.Lately, there have been some close calls
  • 03."Sometimes people will tell me they have a shellfish allergy, and I'll come back, and they won't ask me any questions," says Madison, who…

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