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VAmoS Part Deux: Harder, More Realistic Voice-Agent Simulation
Voice agents in production must handle several requests, background speech, and customers who lose patience. We introduce VAmoS Energy, a benchmark that combines these challenges in 100 calls about utility billing and payment assistance. Each caller makes two to four requests.…
AI Summary & Key Takeaways
- Voice agents in production must handle several requests, background speech, and customers who lose patience
- We introduce VAmoS Energy, a benchmark that combines these challenges in 100 calls about utility billing and payment assistance
- Each caller makes two to four requests.…
VAmoS Part Deux: Harder, More Realistic Voice-Agent Simulation
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